Acceptance of these terms
By accessing or using the gotIRSproblems website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the website or submit an assessment. We may update these terms from time to time; the version posted on this page applies when you use the website.
What the website and assessment are
The website provides general information about tax resolution, advisory, and related services. The free Tax Clarity Assessment™ is an always-free guided intake that helps you organize what may be happening and connects you with licensed marketplace professionals, including CPAs, Enrolled Agents, and Tax Attorneys.
What they are not
The website and assessment do not provide legal or tax advice. They do not create an attorney-client or accountant-client relationship, determine your legal eligibility for a tax resolution option, pull IRS transcripts, guarantee any particular outcome, or constitute representation before the IRS.
A match with a professional does not create a professional relationship. That relationship begins only if you choose to engage the professional directly and the professional separately agrees to provide services.
Independent professionals
Marketplace professionals are independent providers. Their services, scope of work, availability, communications, and fees are between you and them. gotIRSproblems does not control their professional judgment, does not replace their engagement terms, and is not responsible for their advice or work. Review any agreement with a professional before you engage them.
Your responsibilities
You agree to provide information that is accurate to the best of your knowledge and to update it if you learn that it is materially incomplete or wrong. Do not submit Social Security Numbers, full tax returns, IRS notices, other sensitive documents, bank or payment information, passwords, or document uploads through this website. If a professional needs documents, provide them through that professional’s own secure client portal.
Acceptable use
Use the website lawfully and for its intended purpose. Do not interfere with its operation, probe or bypass its security, impersonate another person, submit information you do not have the right to share, send malicious code, scrape the site in a way that burdens it, or use the assessment to harass or mislead another person.
Our content and third-party links
The website’s text, design, graphics, trademarks, and other materials belong to gotIRSproblems or its licensors and are protected by applicable law. You may use them for your personal, non-commercial evaluation of our services; you may not copy, modify, publish, or exploit them without permission.
The website may link to third-party websites or tools. Those links are provided for convenience. We do not control or endorse third-party content, privacy practices, availability, or services, and your use of them is governed by their own terms.
Clear communications
We do not use artificial urgency or misleading claims to encourage you to act. Information on this website is intended to help you understand a possible next step, not to pressure you into one. You should take the time you need to review information and ask questions.
Disclaimers
The website and assessment are provided for general, educational purposes and on an “as available” basis. We work to keep information useful, but we do not warrant that the website will always be complete, current, uninterrupted, secure, or error-free. Your situation is specific, and general information may not apply to it.
Limitation of liability
To the fullest extent permitted by law, gotIRSproblems and its owners, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or opportunities, arising from or related to your use of the website, assessment, or third-party services. Nothing in these terms limits liability that cannot legally be limited.
Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules. Any dispute relating to these terms or the website will be handled in the state or federal courts located in Massachusetts, unless applicable law requires otherwise.
Contact us
For questions about these terms, contact gotIRSproblems at 3 Andrea Dr, Canton, MA 02021, 617-829-2767, or intake@gotirsproblems.com.